Cookies do not typically contain any information that personally identifies a user, but personal information that we store about You may be linked to the information stored in and obtained from Cookies. For further information on how We use, store and keep your personal data secure, see our Cookie Policy.

Our Commitment to Data Security

Accurex Accounting takes the security of your data extremely seriously. As an outsourced accounting partner to UK accountancy practices, we understand that the data entrusted to us including financial information, client records, and personal data — is highly sensitive. We implement robust technical and organisational measures to protect this information from unauthorised access, disclosure, alteration, or destruction.

Our data security framework is aligned with the requirements of the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018, and recognised industry best practices.

 

Our Role Under UK GDPR

As Data Controller

When we collect personal data through our Website (e.g. enquiries, trial requests, contact forms), Accurex Accounting acts as the Data Controller, determining the purposes and means of processing in accordance with UK GDPR.

As Data Processor

When we process client data on behalf of UK accountancy practices in the course of delivering our outsourced services, we act as a Data Processor. Our clients, as Data Controllers, retain responsibility for the lawfulness of the underlying processing. We process data strictly in accordance with documented client instructions.

Data Processing Agreements

We provide all clients with a Data Processing Agreement (DPA) as part of our standard engagement. Our DPAs are compliant with Article 28 of the UK GDPR and include provisions covering:

  • The scope, nature, and purpose of data processing
  • Categories of personal data processed and data subjects concerned
  • Obligations and rights of the Data Controller
  • Confidentiality obligations for all authorised personnel
  • Technical and organisational security measures
  • Sub-processor arrangements and notification requirements
  • Assistance with data subject rights requests
  • Data breach notification obligations (within 72 hours where applicable)
  • Secure data deletion or return upon termination of services
  • Cooperation with regulatory audits and inspections

 

Technical Security Measures

We employ a comprehensive range of technical controls to protect your data, including:

  • Encryption of data in transit using industry-standard TLS/SSL protocols
  • Encryption of sensitive data at rest
  • Role-based access controls ensuring staff access only the data necessary for their role
  • Multi-factor authentication (MFA) for all internal systems and cloud platforms
  • Regular software patching and vulnerability management
  • Firewall protection and network security monitoring
  • Secure cloud platforms and accounting software environments (e.g. Xero, QuickBooks)
  • Regular penetration testing and security assessments

Organisational Security Measures

  • Mandatory data protection and information security training for all staff
  • Confidentiality agreements as part of all employment and contractor arrangements
  • Clear desk and clear screen policies
  • Documented information security policies, reviewed annually
  • A defined data breach response procedure aligned with ICO requirements
  • Regular internal audits of data handling and processing activities
  • Appointment of a designated data protection lead responsible for GDPR compliance

 

Data Breach Response

In the event of a personal data breach, we will:

  • Identify and contain the breach as quickly as possible
  • Notify affected clients without undue delay and within 72 hours where the breach is likely to result in a risk to individuals' rights and freedoms
  • Cooperate fully with the ICO and affected clients in any investigation
  • Document all breaches in our internal breach register regardless of severity
  • Take immediate corrective actions to prevent recurrence

 

Sub-Processors

We may engage trusted sub-processors to support our service delivery, including cloud software providers, IT support providers, and communication platforms. All sub-processors are subject to contractual data protection obligations equivalent to those imposed on us by our clients. We maintain an up-to-date register of sub-processors and will notify clients of any material changes.

 

International Data Access

Where data is processed outside the UK, we ensure appropriate safeguards are in place in accordance with the UK GDPR and ICO guidance. This includes adherence to the UK's adequacy framework. We will never transfer data outside the UK without appropriate protections in place and, where relevant, without the prior knowledge and consent of the Data Controller.

 

Retention and Deletion

We retain personal data and client data only for as long as required to fulfil our contractual and legal obligations. Upon termination of an engagement, we securely delete or return all client data in accordance with the terms of the Data Processing Agreement and applicable law. Standard retention is 7 years for accounting and financial records in line with HMRC requirements, unless a shorter period is agreed.

 

Your Rights and Our Obligations

We are committed to supporting our clients in meeting their obligations to data subjects. Where we receive a data subject rights request relating to data we process on a client's behalf, we will promptly notify the relevant client and provide all necessary assistance to enable them to respond within the statutory deadline. We will not respond directly to data subject requests on behalf of our clients without explicit authorisation.

 

Regulatory Compliance

Accurex Accounting is registered with the ICO and complies with all applicable UK data protection legislation. We work closely with clients to ensure our processing activities support their own GDPR compliance obligations. Where required, we will cooperate with and submit to independent audits or inspections by clients or their nominated representatives.

 

Contact Our Data Protection Lead

If you have any questions about our data security practices or wish to raise a concern, please contact our data protection lead:

Email: contact@accurexaccounting.com

Phone: 020 8144 0210

Post: 71-75 Shelton Street, Covent Garden, London, United Kingdom, WC2H 9JQ You also have the right to raise concerns directly with the ICO at www.ico.org.uk.